The hotel had a great location, with plenty of shops and restaurants nearby. It was also very close to the railway station, making it easy to travel around. the room was clean and had all the necessary facilities, including a comfortable bed and a nice bathroom. the staff was friendly and helpful, and the breakfast was delicious, with a good range of options to choose from.

The hotel had some issues with check-in and luggage storage, which made the experience less enjoyable.

Easy walking distance from train station and good value.

value for money at good location+ easy to find from railway station

I recently stayed at a hotel in Nagano and I had a great experience. the location was incredibly convenient, just a short walk from the train station, which made it easy for me to explore the city. Additionally, there were plenty of shops and restaurants nearby, so I never had to go far for a meal or to pick up anything I needed. The staff at the hotel were friendly and attentive, making me feel welcome throughout my stay. The rooms were comfortable and well-maintained, with good amenities and even a decent-sized bathroom. One of the best things about my stay was that breakfast was included, and it was a wonderful spread with a variety of options to choose from.

Everything was perfect.

Location to station and cleanliness

How much noise was heard

I had a fantastic stay at this hotel! the value for money was outstanding - I couldn't believe the reasonable prices for such a convenient location. Being so close to Nagano station made it incredibly easy to explore the city and visit nearby attractions. Plus, there were plenty of restaurants and shops within walking distance, so I never had to go far for a delicious meal or some retail therapy. The attention to detail was also top-notch, with the staff providing excellent service and the rooms being equipped with all the basic amenities I needed. The beds were comfortable and the bathroom was a good size, which is always a bonus. And to top it all off, breakfast was included in the room rate - a great way to start the day!

Everything was just fine - nothing to complain about here!

Located near the train station and accessible to restaurants. Breakfast is included and a good way to start the day. Room size is decent and the beds are comfortable.

Check, in time is too late. Reception staff has limited English and were not able to address our concerns.

This hotel is conveniently located very close to the train station, making it easy to explore the city. It's also just a short walk away from a variety of restaurants and shops, providing ample dining and shopping options. The rooms are well-equipped with basic amenities and the beds are comfortable. Additionally, the breakfast included in the stay is a great perk, ensuring a good start to the day.

No major improvements needed, everything was satisfactory.

Basic but adequate accommodation, conveniently located close to transportation. Clean, well-maintained facilities. Free basic breakfast in foyer.

Limited English among staff, restrictive check in/out times. No help with luggage.